Exchanges are acceptable when contacted within 5 days of your delivery date with tags attached and no traces of wear . For any issues involving your order or if a product arrives to you damaged or broken, please contact us within 5 days of your order receipt date for instructions on returning your product and getting a refund.
You are responsible for paying for any shipping cost for returning your product. Shipping cost are non-refundable. If you receive a refund the cost of return shipping, less any applied discount will be deducted from your refund amount.
Any returns must be made at your own cost however you must obtain your proof of postage until you have received your refund, just in case your order is lost on its way back to Sholacreations.